Lloyds Bank has clarified the rules for customers using Google Pay to make payments. Android device users can set up Google Pay to make everyday payments.
You can make payments beyond your contactless card limit through the service. Customers can also access Lloyds’ Everyday Offers on debit card and credit card purchased made in this way.
Guidance about the service on the Lloyds website includes this warning: « We may restrict the value or number of payments you can make using Google Pay. Carry your debit or credit card with you just in case. »
A customer contacted Lloyds over social media with as they were having an issue setting up Google Pay. They said: « My credit card arrived today but states in the app that it cannot be used on Google Pay.
« Is this a thing or do I just need to do a chip and PIN transaction before adding to Google Pay? » Lloyds responded to explain the process for setting up the feature.
The bank said: « You should be able to add your Lloyds credit card to Google Pay once it’s activated. Please make a chip-and-PIN transaction first, as this often enables contactless and digital wallet use. If you still see the error after that, send us a DM, and we’ll help. »
How can Lloyds Bank customers set up Google Pay?
You can set up Google Pay through the mobile banking app. The process for this is to log into the app, choose ‘Card’ on the bottom right and then select ‘Google Pay’.
You then need to find the debit or credit card you want to add and then select ‘Add to Google Pay’. You then confirm your card detials and accept the terms and conditions, after which your card will be added to Google Pay.
Another way to set up the feature is through your Google Wallet. To do this, you need to download and open the Google Wallet app.
Select ‘Add to Google Wallet’ and then select the card you want to add and follow the on-screen instructions. You will then need to verify the card you are adding, and this will add your card to Google Pay.
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