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Bank of America was hit with an outage on Wednesday afternoon that left some customer accounts showing a balance of zero.
The issue began around 12:47 pm, according to Downdetector, which monitors tech disruptions.
One user on X reported their account balances were showing $0, but a phone call to BofA’s automated phone lines were delivering the correct balances.
BANK OF AMERICA HIKES PAY
The bank’s help line account on X was directing customers to an automated link to request help.
BofA is the second largest U.S. bank behind JPMorgan and serves 69 million domestic consumer and small business clients.
In a statement to FOX Business, the company said:
« Some clients are experiencing an issue accessing their accounts and balance information today. These issues are being addressed and have largely been resolved. We apologize for any inconvenience. »
BofA Outage Activity (Courtesy: Downdetector)
Still, Downdector’s monitoring site showed tech outages still being reported into the 7 p.m. ET hour.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| BAC | BANK OF AMERICA CORP. | 39.23 | 0.00 | 0.00% |
Shares of BofA ended the session little changed and have gained over 16% this year, slightly trailing the S&P 500’s nearly 20% gain.
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